TREE PARTNER PROGRAM

1. Parties, Acceptance and Scope

These Terms govern participation in the Tree Partner Program operated under the brand “Grow Up My Tree” (the “Startup”). A person who selects a plan, pays the applicable fee, or clicks acceptance is the “Participant” or “Tree Partner.” These Terms, the selected plan summary, checkout confirmation, privacy notice and any written add-on order form the complete agreement.

The earlier ₹39,999 one-time service plan is withdrawn from new enrollment and is not part of these Terms. Existing customers, if any, remain governed by the version accepted at their original enrollment unless they expressly migrate in writing.

2. Program Purpose and Mission

The Program supports plantation, organic cultivation, ecological restoration, responsible farm operations and a transparent farm-to-home connection. “Make India Organic Again” expresses an aspirational sustainability mission; it is not a governmental endorsement, certification, guarantee of national impact, or claim that all produce is certified organic.

“Organic Fruit — From Farm to Home” describes the intended supply-chain experience. Any product represented or labelled as “organic” will be offered only to the extent permitted by applicable food, labelling and certification requirements. Where certification is unavailable, the Startup will use accurate alternatives such as “organically managed” or “grown using stated natural practices,” as applicable.

3. New Tree Partner Plans

The Participant may select one of the following fixed-term service plans. Fees are payable in advance unless checkout expressly permits another schedule. Taxes, delivery, packaging and optional add-ons may be charged separately.

4. Nature of the Fee and Service Term

Each amount is consideration for the applicable fixed-term services, operational capacity and administration—not a purchase price for land, trees or produce and not capital entrusted for investment. The service term begins on the later of successful payment, identity/eligibility verification and digital acceptance. No perpetual or automatic continuation arises. Renewal requires fresh consent and the then-current terms and price.

Fees may be applied across nursery and planting activity, soil preparation, labour, water management, organic or natural inputs, protection, monitoring, technology, farm infrastructure, certification/compliance, customer support, logistics readiness, sustainability initiatives and reasonable overheads. Fees need not be ring-fenced to an individually identified tree.

5. Included Services

• Plantation or allocation of an equivalent managed service unit, based on agronomic and operational feasibility.
• Organically managed cultivation using practices selected by the Startup, subject to law, availability and field conditions.
• A non-title Tree Partner certificate and reference ID.
• Geo-tagging or location information where operationally feasible; the exact tree or site may change.
• Periodic tree-health, farm or growth updates at a frequency and format decided for the selected plan.
• Best-effort replacement or reallocation in accordance with Section 12.
• Access to the fruit election in Section 7, only when qualifying harvest becomes available.

6. No Ownership or Proprietary Rights

All land, trees, crops, produce, plantation capacity, records and operational assets remain under the ownership or lawful control of the Startup or its farm partners. A certificate, reference ID, geo-tag, photo, name display or phrase such as “adopt a tree” is symbolic and administrative only. It creates no title, lease, tenancy, lien, beneficial interest, easement, possession, voting right or right to enter a farm.

7. Organic Fruit: Farm-to-Home Election

Subject to actual qualifying harvest, the selected plan and operational feasibility, the Participant may be invited for each applicable harvest cycle to choose one of the following options by the stated deadline:

• Fruit allocation: receive up to 50% of the net allocable fruit attributable to the relevant pooled service unit, after reasonable deductions for unusable, unsafe, damaged, undersized or regulatory-restricted produce and operational sampling.
• Buyback facilitation: request the Startup to procure or arrange procurement of up to 50% of that net allocable fruit at the applicable farm-gate market price determined in good faith for comparable grade, variety, location and date, less disclosed handling, grading, logistics, taxes and statutory deductions.

The election is a produce-handling service, not a guaranteed return. Harvest, allocation, quality, quantity, grade, timing, market price, buyer availability and payment are not assured. No minimum fruit quantity, buyback amount, yield, profit or recovery of the plan fee is promised. If the Participant does not respond by the deadline, the Startup may select the administratively feasible option, carry the election forward, donate, process or otherwise manage the produce without creating a monetary claim.

Farm-to-home delivery is subject to serviceability, food safety, seasonality, minimum dispatch quantities and payment of applicable packaging, cold-chain, courier, taxes and delivery charges. Risk in dispatched fruit passes as permitted by applicable law. The Participant must promptly inspect perishables and submit a complaint with photographs within 24 hours of delivery; statutory consumer rights remain unaffected.

8. Organic Practices, Food Safety and Claims

The Startup will aim to use organic and natural cultivation practices and avoid prohibited synthetic inputs, subject to applicable standards, emergency crop-protection needs and truthful disclosure. “100% organic,” certification marks and organic labels will be used only where the relevant produce and supply chain satisfy applicable requirements. The Startup may substitute equivalent produce, farms, varieties or service units to protect safety, compliance and continuity.

9. Participant Eligibility and Responsibilities

• Participants must be legally competent to contract; minors may participate only through a lawful guardian.
• The Participant must provide accurate identity, address, tax and delivery information and keep it updated.
• The Participant must pay fees and charges when due, follow lawful farm-access and communication rules, and must not make misleading resale, income, investment or certification claims about the Program.
• NRIs and persons outside India participate subject to applicable payment, foreign-exchange, tax, import and delivery restrictions; international fruit delivery is not included unless expressly confirmed.

10. Plantation Method and Operational Discretion

Species, rootstock, density, spacing, location, planting season, irrigation, pruning, inputs, harvest, grading and farm management are determined exclusively by the Startup or its farm partners based on agronomy, safety, law and operational feasibility. Plantation is ordinarily targeted within 90 days after commencement, but all timelines are indicative and may vary by season, site readiness, permits, weather, logistics and plant availability.

11. Updates, Geo-Tagging and Certificate

Digital updates, satellite imagery, geo-tags, photographs and certificates are informational. They may refer to a pooled plot, representative tree or equivalent service unit and do not prove ownership, survival, continuous monitoring, exact location or future yield. Images and location data may be delayed, generalized or changed for privacy, safety or operational reasons.

12. Mortality, Replacement and Reallocation

Agriculture is inherently uncertain. If a tree or service unit is lost, damaged, diseased, unsuitable or unavailable, the Startup may, on a best-effort basis, replant, substitute species, reallocate the Participant to an equivalent unit or alternate site, or provide another reasonably equivalent environmental service. Replacement is not assured, need not be at the same site or maturity, and does not create monetary compensation or extend the term unless the Startup confirms otherwise in writing.

13. Risk Acknowledgment and Force Majeure

The Participant accepts risks including drought, flood, heat, frost, storm, fire, pests, disease, wildlife, theft, crop failure, climate variation, labour or transport disruption, epidemic, pandemic, war, civil disturbance, cyber incident, utility failure, supplier default, government action and change in law. To the extent permitted by law, the Startup is not liable for delay or failure caused by events beyond reasonable control and may suspend, modify, relocate or substitute affected services.

14. Optional Add-On Services

The following convenience services may be offered separately and may change prospectively with notice:

• Tree name display: ₹299 one time.
• Produce delivery facilitation: ₹299 per year, excluding actual packaging, cold-chain, courier, taxes and exceptional-location charges unless expressly included.
• Digital/satellite updates: ₹499 per year where not included in the selected plan.

Add-ons do not create ownership, improve harvest entitlement, assure service availability or extend the main plan term.

15. Payments, Suspension and 90-Day Non-Payment Rule

Amounts must be paid by the stated due date. A failed, reversed or overdue payment may cause proportionate suspension after reasonable notice and an opportunity to cure. No penal interest or late fee applies unless disclosed and permitted by law.

16. Cancellation, Exit and Refunds

The Participant may request cancellation through the published support channel. Any mandatory statutory cancellation or refund right will apply. Otherwise, before plantation or material service commencement, the Startup may refund the fee less payment-gateway charges, taxes already remitted and reasonable documented onboarding costs. After material services begin, the Startup may deduct the fair value of services performed, committed non-cancellable costs and delivered benefits, and refund any remaining balance where appropriate. Perishable produce and completed add-ons are non-returnable except when defective, unsafe, misdescribed or otherwise refundable under law.

Discontinuation applies prospectively. A blanket “no refund under any circumstances” policy does not apply; each request will be assessed under these Terms and mandatory law.

17. Transfer and Gifting

A service reference may be gifted or reassigned only with prior written approval, completion of identity checks, acceptance of the then-current terms, settlement of outstanding amounts and payment of a disclosed reasonable administration charge. No transfer creates a marketable security or transfers ownership in a tree, land or produce. The Startup may refuse a transfer for legal, compliance, fraud, capacity or operational reasons, acting reasonably.

18. Communications, Consent and Privacy

Acceptance may be recorded by click-wrap, OTP, electronic signature, payment-linked confirmation or another reliable electronic method. Operational and transactional communications may be sent by app, email, SMS, telephone or WhatsApp using the details supplied. Marketing communications will be sent subject to applicable consent and opt-out rules. Personal data will be handled under the Startup's published privacy notice and applicable law.

19. Fair Use, Prohibited Conduct and Suspension

The Participant must not misuse farm access, threaten staff, manipulate digital records, resell entitlements as investments, make false organic or income claims, infringe intellectual property, commit fraud or use the Program unlawfully. For a material breach, the Startup may investigate, restrict access or suspend services after notice where practicable. Immediate restriction is permitted for safety, fraud, illegality or urgent harm. Termination and financial adjustment must remain proportionate and subject to mandatory law.

20. Complaints and Grievance Redressal

Complaints may be submitted through the contact details and grievance channel published on www.growupmytree.com or in the app. The Participant should include the reference ID, transaction details, issue description and supporting evidence. The Startup will acknowledge and address complaints within the timelines required by applicable law. Nothing limits access to consumer commissions, regulators or other mandatory remedies.

21. Liability and Consumer Rights

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, personal injury caused by negligence, unsafe food, breach of mandatory consumer rights or any other non-excludable obligation. Subject to the foregoing, the Startup is not responsible for indirect, special or consequential loss, speculative profit, market-price movement or disappointment arising from agricultural variability. Any lawful monetary cap will not be less than the amount paid for the affected service during the preceding 12 months, unless a higher minimum is required by law.

22. Governing Law, Disputes and Final Acceptance

These Terms are governed by Indian law. The parties should first attempt good-faith resolution through the grievance process. Subject to non-waivable consumer jurisdiction and other mandatory law, courts at Lucknow, Uttar Pradesh will have jurisdiction. If any clause is invalid or unenforceable, it will be narrowed or severed without affecting the remainder. Delay in enforcement is not a waiver. The Startup may update these Terms prospectively for law, safety, service or operational reasons; material adverse changes will be notified and will not retroactively remove accrued rights without consent where consent is required.